• Unique opportunity to join Newcastle Art Gallery at a time of growth and renewal.
• Flexible working options available.
• Newly created, permanent full-time role – 35 hours per week.

As we transform and expand Newcastle Art Gallery, an exciting opportunity exists to join our evolving team. City of Newcastle is currently seeking a motivated and experienced Retail Officer for this newly created role.

As a member of the Operations Team, the Retail Officer has a significant role in contributing to the successful operations and financial sustainability of the Gallery by coordinating the daily operations and sales through a dedicated Gallery retail shop.

This role requires highly developed retail marketing skills together with a sales background to deliver a range of product offerings instrumental in generating revenue streams through the Gallery and online shop. Product development and placement of bespoke items for sale by artists, designers and makers alongside merchandise developed to showcase the Gallery's collection and exhibitions program will be key focuses of this role.

This is a front-facing customer service role responsible for the daily opening and closing of the retail shop as well as the safety and well-being of building occupants and requires an ability to resolve problems in a fast-paced environment with minimal supervision. Reporting to the Operations Lead, the Retail Officer will oversee a part-time Retail Assistant and support staff as required.

What’s it like working at the City of Newcastle? 

We are focused on making a real difference in our community and achieving our vision of creating a smart, liveable, and sustainable global city.  We are proud to deliver services valued by our community.  People come first at the City of Newcastle, which means providing employees with meaningful work and capacity for work life balance. As a large local organisation, City of Newcastle offers opportunity to develop in your current role, grow into future opportunities and reach your full potential.  

Our organisation’s values are Cooperation, Respect, Excellence and Wellbeing which are underpinned by our behaviours of courage, trust, and pride. Together, our values and behaviours support our decision making, our day-to-day interactions and everything we do. 

We value diversity of thought, and we focus on equity in the workplace. We are committed to creating an inclusive workplace culture where everyone feels respected, safe, and valued so they can be themselves and fully contribute their opinions and perspectives to the success of the organisation.

What are the benefits?

• 35-hour working week with flexible work arrangements
• 4 weeks of annual leave
• 3 weeks of personal leave each year
• 17.5% annual leave loading yearly payment  
• Paid parental leave for primary carers
• 2 additional paid Public Holidays
• Additional paid leave days including Health & Wellbeing, NAIDOC, and Community Volunteer leave
• Access to a range of exclusive City of Newcastle employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers
• Annual performance development plans and ongoing training and development opportunities to ensure you continue to evolve and grow your career ambitions
• Corporate fitness program from as little as $4.30 per week that will give you and your immediate family members access to a wide range of fitness and aquatic centres

Interested to know more?

Find out more about your new career by viewing the position description