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Retail Manager - Auckland Museum Store

  • 29 Jul 2023 12:31 PM
    Message # 13233725

    Retail Manager

    Tāmaki Paenga Hira: Tui tui hono tangata, whenua me te moana.

    Auckland War Memorial Museum: Connecting through sharing stories of people, lands and seas

    Auckland Museum is a much-loved culture and heritage organisation at the heart of Auckland's identity, committed to outstanding management of its world-class collections, developing and sharing engaging content through its galleries, exhibition, events, educational programmes and the permanent and volunteer staff who tell the Museum's stories. We are Auckland's home of commemoration as well as the country’s oldest research institution and a major tourist destination.

     Job Description

    Reporting to the Head of Commercial, the full time and permanent Retail Manager is accountable for driving revenue growth across our omni-channel retail portfolio. Using your skills in innovation planning, merchandising, product development and retail operations profitability you will lead a team of full time and part time retail assistants and deliver to our curated collections-led philosophy for Hokohoko the Museum store, the Special Exhibitions store, and the online store.

     Desired Skills and Experience

    To be successful in this role, you will offer: 

    • A minimum of 5 years' experience in a senior role within a multi-channel retail environment, preferably in a cultural sector or a high-volume visitor attraction environment
    • A demonstrated understanding of retail practices including merchandising, product development, margin control and retail marketing
    • A proven ability to lead, motivate and build sales and service through exceptional store management across all channels
    • Skilled in the management and leadership of teams, and possessing the capability to build and develop relationships, both internally and externally
    • Proven experience in stock purchasing, management, margin control and pricing, and an experienced stock merchandiser with a keen eye for design and detail
    • Sound business acumen and commercial acuity
    • Experience in the use of Microsoft Office applications and Shopify online sales platform, and preferably Advance Retail POS system

    Closing Date:  5.00 pm Monday 14 August 2023

    Please click here to apply.

    Please view the position description here, or select the apply button to view if on the seek platform.

    You must be eligible to work in New Zealand to apply for this position.

    Auckland Museum offers a rich and fulfilling work life where we embrace diversity and nurture our bicultural capability as demonstrated in our Teu le Va and He Korahi Maori strategies.

    We also offer a range of great benefits such as flexible work and leave and an award-winning wellbeing programme.

    This is a great opportunity for someone looking to be part of a fabulous New Zealand organisation committed to telling our national and Auckland stories, reflecting our unique place in the South Pacific.

    He Oranga Tangata ka ao    

    Enriching lives: Inspiring discoveries


The only professional organisation dedicated to cultural retail management in Australasia.

MSAANZ provides Cultural retail buyers and suppliers a platform to connect in this distinctive industry.
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