One week to go for Museum Store Sunday.
Museum Store Sunday
Situations Vacant – Thames School of Mines
Property Lead Thames School of Mines
Full Time
Thames School of Mines is part of a portfolio of historic properties managed by Heritage New Zealand Pouhere Taonga and is one of Coromandel’s high profile visitor sites.
Thames School of Mines tells early New Zealand history, starting with the chief Te Apurangi whose descendants lie in the sacred urupā. The original education buildings look (and smell!) much the same as they did in the past, and feature authentic period equipment and laboratories. The Mineralogical Museum holds one of the best collections in the Southern Hemisphere, with more than 3000 specimens which include fossils from both New Zealand and abroad. Gold mining made this part of the Coromandel into a boom town and Thames School of Mines reflects the history and science of gold mining in the Hauraki Gold Fields.
This is an opportunity to be part of a small team to move this exciting property forward and realise its full potential as a leading heritage attraction.
The Property Lead role includes site and staff management and administration tasks required to conserve and promote this property. Leading a small team, the daily operations involve welcoming visitors, overseeing retail operations and events, liaising with partners and stakeholders including schools, and also some tour guiding.
Our ideal candidate is organised and energetic who is a good communicator and are enthusiastic about telling the fascinating stories of our history. You will have outstanding customer service skills, a friendly disposition and preferably experience in a relevant field, such as tourism, heritage property or event management. The role is ‘hands on’ and include weekend work on a regular basis.
If you are looking for an opportunity to engage New Zealanders with their heritage, conserve an important heritage site and lead or be part of an effective team while being enthusiastic about working in a visitor-focused environment, apply now!
Applications close at 5pm on Wednesday 15 November 2020.
The salary range for this position is $60,000 – $70,000. Read the job description.
Please send your cover letter, CV and the application form to recruit@heritage.org.nz. Please clearly state which role you are applying for.
Visitor Services Co-ordinator Thames School of Mines
Full Time
Thames School of Mines is part of a portfolio of historic properties managed by Heritage New Zealand Pouhere Taonga and is one of Coromandel’s high profile visitor sites.
Thames School of Mines tells early New Zealand history, starting with the chief Te Apurangi whose descendants lie in the sacred urupā. The original education buildings look (and smell!) much the same as they did in the past, and feature authentic period equipment and laboratories. The Mineralogical Museum holds one of the best collections in the Southern Hemisphere, with more than 3000 specimens which include fossils from both New Zealand and abroad. Gold mining made this part of the Coromandel into a boom town and Thames School of Mines reflects the history and science of gold mining in the Hauraki Gold Fields.
This is an opportunity to be part of a small team to move this exciting property forward and realise its full potential as a leading heritage attraction.
The Visitor Services Co-ordinator is a customer service superstar and assists the Property Lead in the daily operations of this property. The role is varied and interesting involving welcoming visitors, coordinating retail operations, organising events and assisting with administration and housekeeping.
Our ideal candidate is organised and energetic who is a good communicator and are enthusiastic about telling the fascinating stories of our history. You will have outstanding customer service skills, a friendly disposition and preferably experience in a relevant field, such as tourism, heritage property or event management. The role is ‘hands on’ and include weekend work on a regular basis.
If you are looking for an opportunity to engage New Zealanders with their heritage, conserve an important heritage site and lead or be part of an effective team while being enthusiastic about working in a visitor-focused environment, apply now!
Applications close at 5pm on Wednesday 15 November 2020.
The salary range for this position is $50,000 – $55,000. Read the job description.
Please send your cover letter, CV and the application form to recruit@heritage.org.nz. Please clearly state which role you are applying for.
Visitor Host Thames School of Mines
Permanent Part time – 25 hours per week
Thames School of Mines is part of a portfolio of historic properties managed by Heritage New Zealand Pouhere Taonga and is one of Coromandel’s high profile visitor sites. Thames School of Mines tells early New Zealand history, starting with the chief Te Apurangi whose descendants lie in the sacred urupā. The original education buildings look (and smell!) much the same as they did in the past, and feature authentic period equipment and laboratories. The Mineralogical Museum holds one of the best collections in the Southern Hemisphere, with more than 3000 specimens which include fossils from both New Zealand and abroad. Gold mining made this part of the Coromandel into a boom town and Thames School of Mines reflects the history and science of gold mining in the Hauraki Gold Fields.
This is an opportunity to be part of a small team to move this exciting property forward and realise its full potential as a leading heritage attraction.
The role of Visitor Host is also customer focused and includes tasks such as interacting with visitors, tour guiding, retailing, assisting with events and administration.
Our ideal candidate is organised and energetic who is a good communicator and are enthusiastic about telling the fascinating stories of our history. You will have outstanding customer service skills, a friendly disposition and preferably experience in a relevant field, such as tourism, heritage property or event management. The role is ‘hands on’ and include weekend work on a regular basis.
If you are looking for an opportunity to engage New Zealanders with their heritage, conserve an important heritage site and lead or be part of an effective team while being enthusiastic about working in a visitor-focused environment, apply now!
Applications close at 5pm on Wednesday 15 November 2020.
The salary range for this position is $46,000 – $48,000. Read the job description.
Please send your cover letter, CV and the application form to recruit@heritage.org.nz. Please state clearly which role you are applying for.
Visitor Host Thames School of Mines
Fixed Term Part Time – 16 hours per week (summer only)
Thames School of Mines is part of a portfolio of historic properties managed by Heritage New Zealand Pouhere Taonga and is one of Coromandel’s high profile visitor sites. Thames School of Mines tells early New Zealand history, starting with the chief Te Apurangi whose descendants lie in the sacred urupā. The original education buildings look (and smell!) much the same as they did in the past, and feature authentic period equipment and laboratories. The Mineralogical Museum holds one of the best collections in the Southern Hemisphere, with more than 3000 specimens which include fossils from both New Zealand and abroad. Gold mining made this part of the Coromandel into a boom town and Thames School of Mines reflects the history and science of gold mining in the Hauraki Gold Fields.
This is an opportunity to be part of a small team to move this exciting property forward and realise its full potential as a leading heritage attraction.
The role of Visitor Host is also customer focused and includes tasks such as interacting with visitors, tour guiding, retailing, assisting with events and administration.
Our ideal candidate is organised and energetic who is a good communicator and are enthusiastic about telling the fascinating stories of our history. You will have outstanding customer service skills, a friendly disposition and preferably experience in a relevant field, such as tourism, heritage property or event management. The role is ‘hands on’ and include weekend work on a regular basis.
If you are looking for an opportunity to engage New Zealanders with their heritage, conserve an important heritage site and lead or be part of an effective team while being enthusiastic about working in a visitor-focused environment, apply now!
Applications close at 5pm on Wednesday 15 November 2020.
The salary range for this position is $20.00 per hour. Read the job description.
Situations Vacant: Online Shop Administrator, Sydney
Sydney, Australia
Full Time, Temporary with opportunity for extension
Clerk Grade 1/2
The Online Shop Administrator is an exciting new role created to assist with the creation of the creation of the Australian Museum’s new online shop. By taking carriage of the content for the shop, and the creation of associated social media and promotional content, you will be contributing to the expansion of one of the most loved Museum shops in Australia. You will need a background in retail and solid experience using Shopify (or equivalent), with a good understanding of how digital and social channels work for retail in order to optimise content to generate site visitation and sales. This is a 6 month temporary role with the opportunity for extension, with an immediate start.
This is a greenfield opportunity at Australia’s first Museum for a creative and motivated candidate who demonstrates the following skills and experience;
- Previous experience setting up and running an online store;
- A strong background in retail and solid experience using Shopify (or equivalent), with a good understanding of how digital and social channels work for retail in order to optimise content to generate visitation and sales.
- Excellent writing, editing (photo/video/text), presentation and communication skills.
- Experience in product styling and staging for online use, including Photoshop experience.
- Experience in online and social media marketing with social analytics tools knowledge.
- Adequate knowledge of web design, web development, Instagram and blog posts.
- Positive attitude, attention to detail, and customer-oriented with good multitasking and organisational ability.
To express your interest contact Serafina Froio, email Serafina.Froio@austmus.gov.au
2020 MSAANZ Conference Cancellation
| It is with regret that the Museum Shops Association of Australia & New Zealand Executive Board have made the decision to cancel the upcoming MSAANZ 2020 conference and accompanying Supplier Showcase scheduled in Melbourne for late July, due to the ongoing COVID-19 Pandemic and restrictions on gatherings and international travel. While this conference was the signature event in our annual calendar for over 20 years, the MSAANZ Executive is actively exploring new ways we can provide the key themes that were being developed for the conference in an online capacity, and will be looking at replacing the event with a larger number of regional activities once it becomes feasible for us to do so. We are still continually striving to provide valuable opportunities for our members to connect, learn, and do business throughout this time, and will still be celebrating our annual Retail Recognition Awards in a digital capacity, with more details on these coming late next week. If you have any questions or requests, please do contact us at mail@msaanz.org We continue to encourage our members to take all sensible precautions and measures to protect yourselves, visitors, and vulnerable whanau from COVID-19. Many museums and zoos have escalated cleaning and sanitising regimes, and put up new notices about hand washing, sneezing/coughing into a tissue or your elbow, and staying/going home if feeling at all unwell. Social distancing is now accepted as good practice – it is not rude to avoid shaking hands, hongi and hugs. If you have symptoms of the Coronovirus, call · New Zealand Covid-19 Healthline on 0800 358 5453 (+64 9 358 5453 for international SIMs) or · Australian Coronovirus Health Information line 1800 020 080 |
COVID-19 and MSAANZ Programming
The Museum Shops Association of Australia & New Zealand have regretfully made the decision today to postpone the upcoming MSAANZ NZ Cultural Retail Forum scheduled for May 2020, and our Regional Outreach forum scheduled for Brisbane 2020 until further notice.
At present government recommendations are changing almost daily, and as such we have yet to make a decision on the timing of MSAANZ20 conference scheduled for Melbourne in July. We will update all member, delegates and suppliers of any developments as soon as practical.
Our annual MSAANZ Retail Recognition awards will still take place, and details of these will be circulated shortly, with an alternate recognition system implemented should the conference and awards dinner not be able to go ahead.
The MSAANZ Executive are following all official advice and preventive measures, and are continuing to meet via the virtual meeting software ZOOM that we invested in last financial year. We are also looking at the possibilities of additional regional sessions in lieu of our conference should this not be able to proceed this year.
We encourage our members to take all sensible precautions and measures to protect yourselves, visitors, and vulnerable whanau from COVID-19. Many museums and zoos have escalated cleaning and sanitising regimes, and put up new notices about hand washing, sneezing/coughing into a tissue or your elbow, and staying/going home if feeling at all unwell. Social distancing is now accepted as good practice – it is not rude to avoid shaking hands, hongi and hugs.
If you have symptoms of the Coronovirus, call
New Zealand – Covid-19 Healthline on 0800 358 5453 (+64 9 358 5453 for international SIMs) or
Australian – Coronovirus Health Information line 1800 020 080
Kotahitanga, the Maori value of togetherness is an important value in these challenging times. As cultural retail professionals we need to support each other and keep our nations working. If you need support or advice on how to navigate retail difficulties through these times then please do reach out to colleagues via the members directories, by emailing us at mail@msaanz.org or by contacting your closest Executive member .
Nga mihi nui kia koe
The MSAANZ Executive
2019 Retail Recognition Award Entries
Entries are now open for the annual MSAANZ Retail Recognition Awards to coincide with our annual conference in Sydney in September.
These awards will celebrate the best of cultural commerce throughout Australia & New Zealand, with categories ranging from Best New Bespoke Product or Range, to a Peoples Choice Award.
Award winners will be announced during the #MSAANZ19 Conference Dinner on the evening of the 19th of September 2019, with entries open to ALL MSAANZ Member Cultural Institutions. Judging of the awards will involve a banded system of entry – separating venues turning over less than one million dollars per year and those over one million dollars.
For more information and to enter go to https://msaanz.org/wp-content/uploads/2019/08/Retail-Recognition-Awards-Entry-Form.pdf
Situations Vacant: Online Shop Administrator, Sydney
Online Shop Administrator – Art Gallery of New South Wales
Sydney, Australia
Full Time Permanant
- Sydney CBD – The Domain
- Clerk Grade 1/2
- Total Remuneration Package up to $78,065
- Salary range ($64,779 to $70,424)
Established in 1871, the Art Gallery of New South Wales is located in Sydney’s The Domain adjacent to the Royal Botanic Garden and near the Central Business District, the Gallery acknowledges the original custodians of this land – the Gadigal people of the Eora nation. The Gallery attracts around 1.4 million visitors annually and runs Australia’s largest education program with over 90,000 student and teacher visits per year.
With the recent approval of our expansion project, the Gallery is poised to deliver a new state-of-the-art building, located next to our existing and much-loved building. Providing us with close to double the current exhibition space, the expanded Gallery will enable us to share more art with more people and provide more family, learning and educational programming for all our audiences.
To help us achieve our ambition, we are seeking diverse, collaborative, supportive and brilliant individuals to work alongside our existing talent and build on our rich history to create an even more inspiring Gallery for the future.
For more information about the Gallery and our future, please visit our website www.artgallery.nsw.gov.au
Our commitment to diversity
We are committed to building a diverse, inclusive and flexible workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people, people from diverse cultures and people with a disability.
About the Role
Oversee the Gallery Shops’ online presence by generating content, promotions and campaigns. Responsible for online stock management, ensuring the timely fulfilment of all online sales. Fulfilling all social media requirements.
For more information about the role please view the role description and information for applicants or call the
nominated contact person listed in the advertisement.
What technical / soft skills you require
- Substantial experience in a book shop or a cultural institution retail outlet
- Knowledge of visual arts
- Proven management of a retail Instagram account as well as experience in writing social media posts e.g. Instagram and blog posts.
- Proven experience in product staging for online and social media usage, including Photoshop experience.
- Proven use of third-party e-commerce platform e.g. Shopify
Targeted questions
- Please provide work samples of the following: an Instagram account that you have managed, a blog post you have written and product staging for an online and social media. Please provide as attachments to your application.
- Please give an example of your experience in balancing your workload with particular attention to meeting deadlines. (300 words)
Part of the assessment process may include additional online
capability testing, skills testing or work samples in accordance with the new
Government Sector Employment Act 2013, therefore you may be contacted to
participate.
The successful applicant will be required to undertake a National Police
Records Check, refer to link; https://npcoapr.police.nsw.gov.au/aspx/dataentry/Introduction.aspx
Enquiries
If you require further details about this role, please contact Rebecca Allport, Retail Manager on +61 2 9225 1660 or rebecca.allport@ag.nsw.gov.au
Applications must be lodged electronically via the iworkfor.nsw.gov.au website. Applications submitted via email will not be accepted.Closing date for applications: 6 August 2019 11:59pm
Situations Vacant: Retail Assistants, Auckland
Auckland Art Gallery, Auckland, New Zealand
Casual
He angitūtanga: The opportunity
The Auckland Art Gallery Toi o Tāmaki is New Zealand’s largest visual arts experience. We are looking for dynamic and outgoing Retail Assistants to join our Gallery Shop.
These are casual positions, so you will need to be available to work on an ‘as required’ basis including weekend days.
He kōrero mōu: About you
With your previous retail experience, you will have the ability to approach customers first, educate customers on our unique range of products and promotions, as well as a range of other duties including cash handling, visual merchandising and assisting with stock deliveries.
A background in the arts (education and/or work experience) is beneficial, however, not essential. What’s vital is that you bring your passion for customer service and your love of sharing your enthusiasm and knowledge of retail products with others.
Ngā āhuatanga kei a mātou: What we offer
This is an incredibly unique environment and a chance to combine your love of the arts with your experience and passion for retail and customer service.
Applications close Sunday 16th June at 11.59 pm
Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
Situations Vacant: Senior Retail Lead, Auckland
Tāmaki Paenga Hira: Tui tui hono tangata, whenua me te moana.
Auckland War Memorial Museum: Connecting through sharing stories of people, lands and seas.
Auckland Museum is a much-loved culture and heritage organisation at the heart of Auckland’s identity, committed to outstanding management of its world-class collections and the permanent and volunteer staff who tell the Museum’s stories.
We encourage candidates to share their talents at this unique workplace, which embraces diversity and both acknowledges and nurtures our bicultural capabilities, as demonstrated in our Teu le Vā and He Korahi Māori strategies.
We seek a highly motivated Senior Retail Lead to join the Museum Store at an exciting time of redevelopment and renewal. The role is as varied as the working environment and will require enthusiasm, warmth and flexibility. You will be working closely with the Retail Operations Manager to help deliver outstanding customer service and in-store experience for our diverse customer base, by managing the day-to-day operations of our store and leading our sales team with future growth and development in mind. If you are someone who believes people are at the core of creating ongoing success, then we want to hear from you!
To be successful in this role, you will:
- Have a passion for New Zealand, Māori and Pacific arts, crafts, culture and history
- Be a people person and have the ability to engage with a diverse customer, supplier and team base
- Have at least 4 years experience in retail and sales team supervision with a proven sales and team development history
- Be computer literate with sound knowledge of POS and Back Office systems and have the ability to further knowledge in these areas.
- Have an eye for design and understand the principles of visual merchandising
- Be energetic with a positive attitude and desire for everything that goes into intensifying Auckland War Memorial Museum’s reputation for excellence
- Be a problem solver and possess a continuous improvement approach to your job with a high attention to detail
- Have exceptional communication skills and the ability to think creatively in your approach to building a cohesive and productive sales team.
Closing Date: Friday 19th April 2019
You must be eligible to work in NZ to apply for this position.
This is a great opportunity for someone looking to be part of a fabulous New Zealand organisation committed to telling our national and Auckland stories and reflecting our unique place in the South Pacific.
He Oranga Tangata ka ao Enriching lives: Inspiring discoveries
Situations Vacant: Shop Manager, Hobart
Permanant, Full Time
Mona has a shop. It’s pretty great. Sells all your standard museum shop stuff: t-shirts, syringe pens, postcards, millionaire memoirs, fat mugs, urns for your dearly departed, provocative soaps. Okay, maybe it’s a little more than most.
So, given that we’re currently on the lookout for a Shop Manager, they’ll need to bring a little more than most to the role. If you want the job you’ll need to be highly creative, highly competent, and quite good at talking to people who’ve been offended by soap.
You’ll also lead all aspects of retail strategy and operations, including product development and curation, merchandising and customer service. You’ll report on sales, maintain inventory and budgets and coordinate the daily activities of your team on the floor. You’ll be supported by Mona’s Co-CEO’s and Director of Marketing and Communications as you develop the retail offering to be as unique and adventurous as any Mona visitor experience.
The Gig:
- Curate a retail presence and product range that enhances the visitor experience, ensuring alignment with Mona’s values, tone and personality.
- Effectively manage and report on sales performance and identify opportunities to optimise commercial outcomes.
- Take the lead on all store operations, including visual merchandising, stock control, budget management, recruitment and staff development.
- Manage new product development, curation and production in collaboration with key organisational stakeholders.
- Collaborate with Marketing to develop e-commerce operations and the online shop product range.
- Develop a product knowledge base related to Mona’s collection and pursuits.
- Leverage the creative talents of shop employees to create an in-store environment that resonates with the Mona visitor experience.
The You:
- Considerable experience in the retail sector, with management experience in a shop environment being ideal.
- Prior experience in managing teams and recruiting new talent.
- Commercial acumen with the ability to produce detailed reporting and analysis.
- A commitment to producing outstanding customer service that complements the broader environment.
- Exceptional communication skills, capable of engaging with customers from diverse backgrounds.
- Project management and production experience, particularly in an arts background, is preferred.
Does this sound like you? Then we’d love to get to know you. Please submit your application (specifically addressing why you’re a great fit for this role) at https://mona.net.au/connect/employment
Applications close Monday the 11th of February at 9.00am.