Museum Shops Association of Australia & New Zealand

The only professional organisation dedicated to cultural retail management in Australasia


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Situations Vacant: Shrine of Remembrance, Melbourne

The Shrine of Remembrance is looking for a Retail Officer.

The Shrine of Remembrance is Victoria’s principal war memorial and currently attracts more than 1,000,000 visitors annually.

The Shrine delivers a range of ceremonial, exhibitions, education and event programs. The retail facility located in the Shrine Visitor Centre is a key aspect of the Shrine visitor experience.

The Retail Officer role provides a challenging opportunity for a flexible team player with exceptional customer service skills and a strong background in the retail sales environment.

The successful candidate will perform a variety of duties associated with the management of the retail facility including the selection, marketing and presentation of stock, re-ordering, management of retail, E.Commerce, regular stock takes and sales reporting.

This is an exciting and challenging role, with the opportunity for the right candidate who can develop a strong product knowledge, pro-actively communicate their knowledge to our visitors and in turn grow sales and increase retail profits.

A copy of the position description is available at http://www.shrine.org.au/About-Us/People/Employment

For further information about this role please contact Anthony Langley on (03) 9661 8128.  Applications must address in writing the Selection Criteria contained in the position description and can be emailed to HRServices@shrine.org.auby close of business Monday 4 June 2018.

Shrine of Remembrance


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2018 Service IQ Museum Awards

Congratulations to the winners of the Museum Shops Association of Australia & New Zealand Best New Product or Range Award at last nights 2018 Service IQ Museum Awards in Christchurch, New Zealand.

The Service IQ Museum Awards celebrate the most engaging, visionary, resourceful and innovative exhibitions, programmes and museum project, and the MSAANZ is proud to have partnered with Museums Aotearoa for the second year in sponsoring this award.

Awards host Christchurch Art Gallery won the Award for Best New Product or Range (over $1 million turnover), with their ‘Look Mum, No Hands’ range developed with artist Wayne Youle. The Dowse Art Museum’s collaborative ‘The Pattern Project’ was also a winner in this category for (under $1 million turnover).

The ServiceIQ New Zealand Museum Awards are generously supported by ServiceIQ. Abbe Todd who represented ServiceIQ at the Awards ceremony, congratulated all the finalists and winners, saying that, “Museums and galleries are the special places where our stories are told. They connect us, and our visitors, to all those wonderful stories and carry them into the future for generations to come. The winners of every category should be congratulated, and seen as an inspiring example of what can be achieved when dedication, education and entertainment combine.”


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MSAANZ18 Keynote Speaker Announced

The Museum Shops Association of Australia & New Zealand are  proud to announce Peter van Mullen from the Van Gogh Museum as this year’s Keynote Speaker at our annual conference to be held in Melbourne, alongside a line up of both local and international industry specialists.

Peter is the Manager Ecommerce for Van Gogh Enterprises (VGME) who are the museum’s commercial subsidiary, and is a member of the senior management team. Prior to his role at the Van Gogh Museum, Peter managed eCommerce activities in several sectors (e.g. fashion, personal healthcare) where he developed his passion for improving the visitor experience with focus on improved results.

Further programme details will be released shortly, for more information and to register  please click here.

 


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Finalists Announced: 2018 Service IQ New Zealand Museum Awards

Congratulations to all the finalists in the 2018 Service IQ New Zealand Museum Awards, and in particular the finalists in the Museum Shops Association of Australia and New Zealand Best New product or range award. There were a record number of entries, and our hard-working judges had a tough job to select those most deserving of recognition. =The winners will be winners on Sunday 20 May, the first evening of the MA18 conference in Christchurch.

Museum Shops Association of Australia and New Zealand Award – Best new product or range

Christchurch Art Gallery Look Mum No Hands

Auckland War Memorial Museum Tāmaki Paenga Hira Being Chinese in Aotearoa: A photographic journey

Te Manawa, Palmerston North Santa’s Cave Centenary Collectibles

The Dowse Art Museum, Lower Hutt The Pattern Project

 


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Situations Vacant: Sydney, Australia

Retail Assistant: Museum of Contemporary Art, Sydney, Australia

2 roles available. Part Time.

At the Museum of Contemporary Art the Retail Assistant is responsible for delivering the highest standard of customer service to generate retail sales. In addition to sales, the Retail Assistant undertakes general housekeeping and cleaning of the retail store environment to ensure a high standard of store presentation, visual merchandising of store product ranges, unpacking and stock management, point of sale computer sales, operations and daily cash reconciliations, store stock and customer security, special customer orders and general administrative support for the Assistant Store Manager & Store Manager as necessary.

For more information and to apply, please go to https://www.mca.com.au/about-us/work-for-us/retail-assistant-position-description/ 

Cultural Retail Forum at Space Place


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2018 New Zealand Cultural Retail Forum

Join us in Wellington for the inaugural MSAANZ Cultural Retail Forum for New Zealand on Thursday the 10th of May, at Space Place at Carter Observatory. This specialist event will bring together retail managers and buyers from across the cultural sector to learn and network, and will provide knowledge on how cultural institutions can run their stores more effectively.

We are proud to announce Stephen Quinn, Retail Operations Manager from the National Museum of Australia as our keynote speaker, alongside a line up of international recognised industry specialists, including Chris Wilkinson from First Retail Group Ltd, and Lisa Varga from the Auckland War Memorial Museum.

Lunch, refreshments and closing drinks will be provided.

To register please click on the link below.

NZ CULTURAL RETAIL FORUM 2018 REGISTRATION FORM


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ServiceIQ New Zealand Museum Awards 2018: MSAANZ Best New Product or Range


The MSAANZ is proud to once again be supporting the Best New Product or Range Award in collaboration with Museums Aotearoa, at the ServiceIQ New Zealand Museum Awards 2018: Celebrating innovation, community engagement and cutting-edge practice.

Entries are now open!

Now in their 11th year, the annual New Zealand Museum Awards recognise excellence and innovation in projects, exhibitions, service, retail and accessibility. The awards are open to all museums, galleries, cultural and heritage visitor attractions who are members of Museums Aotearoa.

No matter what size or speciality, this is a really great opportunity to gain recognition for the amazing work that your organisation has been doing over the last year. The ServiceIQ New Zealand Museum Awards are generously supported by Industry Training Organisation for New Zealand’s service industries, ServiceIQ. The awards celebrate the unique and creative ways museums bring collections and stories to life and recognise the skills and expertise of the people who make it all happen. This does not always require big budgets and as well as the separate exhibition categories, judges have the option to specifically recognise smaller museums in other categories.

This year there are 10 award categories to choose from including the “Arts for All” award which was offered for the first time in 2017, developed in partnership with Arts Access Aotearoa. There will be several panels of specialist judges made up of professionals from across each discipline (Art, Science and Technology, Social History, Taonga Māori, Visitor Experience, Public Programmes, Arts Access and Museum Retail). Their decisions will be reviewed and collated by an overview panel that also decides the supreme award. Judges will be announced in late March.

Entries are due by 5pm on Tuesday 10 April and the finalists will be announced in early May. Winners and finalists of the 2018 awards will be acknowledged and celebrated in a public ceremony on Sunday 20 May at Christchurch Art Gallery.

2018 Categories are:

Exhibition Excellence – Art

Exhibition Excellence – Science and Technology

Exhibition Excellence – Social History

Exhibition Excellence – Taonga Māori

Most Innovative use of Te Reo Māori

ServiceIQ Museum Visitor Experience Award

Most Innovative Public Programme

Museum Project Excellence Award

Arts Access Museum Award

MSAANZ Best New Product/Best New Range Award

For full details, terms and conditions, see the Museums Aotearoa website or contact MA by email or tel 04 499 1313.


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Inauthentic Art Enquiry Hearings

Inauthentic art inquiry hearings are being held in Canberra, Sydney & Melbourne.

Canberra: 1 & 2 March 2018
Sydney: 6 & 7 March 2018
Melbourne: 8 March 2018

The Federal House of Representatives Standing Committee on Indigenous Affairs will be holding public hearings in Canberra, Sydney and Melbourne in the first two weeks of March 2018 for its inquiry into the growing presence of inauthentic Aboriginal and Torres Strait Islander ‘style’ art and craft products and merchandise for sale across Australia.

The Canberra hearings will include government agencies such as the Australian Institute for Aboriginal and Torres Strait Islander Studies, IPAustralia, and the Department of Communications and the Arts.

The Sydney hearings will feature a number of industry experts, peak organisations, and state government agencies including Ms Terri Janke, the Indigenous Art Code, and the Aboriginal Arts Association of Australia.

In Melbourne, the committee will hear from the Victorian Government and also organisations such as Creative Economy.
In 2018, the Committee intends to travel to other urban, regional and remote areas to hold further hearings.

New Committee Chair, Mrs Ann Sudmalis MP, said “The Committee welcomes all interested parties to our hearings and encourages individuals and organisations to continue to make submissions via our website.”

Canberra public hearing details
Time: 11.45 – 12.15
Date: Thursday, 1 March 2018
Location: Committee Room 1R3, Parliament House
Time: 09.00 – 13.20
Date: Friday, 2 March 2018
Location: Committee Room 1R3, Parliament House

Sydney public hearing details
Time: 09.00 – 17.00
Date: Tuesday, 6 March 2018
Location: Macquarie Room, Parliament of New South Wales
Time: 09.00 – 10.20
Date: Wednesday, 7 March 2018
Location: Meeting Room 1, Commonwealth Parliamentary Offices, 1 Bligh Street

Melbourne public hearing details
Time: 09.00 – 13.20
Date: Thursday, 8 March 2018
Location: Room G7, Victorian Parliamentary Offices, 55 St Andrews Place, East Melbourne

The hearings will be broadcast live at aph.gov.au/live

For background:
House of Representatives Standing Committee on Indigenous Affairs
Phone: (02) 6277 4559
Email: IndigenousAffairs.reps@aph.gov.au
Web: www.aph.gov.au/IndigenousAffairs


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MSAANZ18 Conference Scholarship

Applications are now open for the MSAANZ18 Conference Scholarship. Established in 2017  the scholarship assists a first time attendee to learn more about their trade and strengthen their skills, thereby enhancing the industry.

The winning applicants will be selected by an appointed MSAANZ Scholarship Committee and will receive written notification of their selection.

This years conference will be held in Melbourne on the 1st – 3rd of August.

Applications close on the 1st of May 2018, click here for more information and to apply.


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Situations Vacant: Auckland, New Zealand

Two vacancies are available at Auckland War Memorial Museum, New Zealand

SALES ASSISTANT

Auckland War Memorial Museum

Tamaki Paenga Hira: Tui tui hono tangata, whenua me te moana

Ko Tamaki Paenga Hira, hewaengarahi ake, he ngakau mahaki mo te kaitiakitanga taonga pu korero, pakiwaitara, korero tipua ano hoki mai i nga kai para korero.

Auckland Museum is a much-loved organisation at the centre of Auckland’s identity, committed to outstanding management of its extensive collections and the permanent and volunteer staff who tell the Museum’s stories.
An opportunity exists for a highly motivated salesperson to join the Museum at an exciting time of redevelopment and renewal. The role is as varied as the working environment and will require enthusiasm, warmth and flexibility. You will work with the Retail Manager and the team to achieve sales targets and help with the day to day retail sales and operations both onsite and online sales. This position is 20 hours a week, Monday to Thursday 11am to 4:30pm.

To be successful in this role, you will:

  • Be friendly and personable
  • Be confident working with a team
  • Have experience in a retail environment
  • A positive attitude and desire for everything that goes into intensifying Auckland War Memorial Museum’s reputation for excellence
  • A problem solver with a continuous improvement approach to their job and high attention to detail
  • Exceptional communication skills and the ability to work in a way consistent with values and building a cohesive and productive team
  • Computer Literacy and the ability to further knowledge in these areas
  • A passion for New Zealand arts, crafts, culture and history
  • Energetic with a desire to work in a fast-paced and lively organisation

Closing Date: 31st January 2018
To apply for this job, please apply online or go to our job site http://careers.aucklandmuseum.com and enter the job code 11991.
You must be eligible to work in NZ to apply for this position.
This is a great opportunity for someone looking to be part of a fabulous New Zealand organisation committed to telling our national and Auckland stories and reflecting our unique place in the South Pacific.

 

Auckland War Memorial Museum

 

SALES ASSISTANT – SUNDAYS

Auckland War Memorial Museum

Tamaki Paenga Hira: Tui tui hono tangata, whenua me te moana

Ko Tamaki Paenga Hira, hewaengarahi ake, he ngakau mahaki mo te kaitiakitanga taonga pu korero, pakiwaitara, korero tipua ano hoki mai i nga kai para korero.

Auckland Museum is a much-loved organisation at the centre of Auckland’s identity, committed to outstanding management of its extensive collections and the permanent and volunteer staff who tell the Museum’s stories.
An opportunity exists for a highly motivated salesperson to join the Museum at an exciting time of redevelopment and renewal. The role is as varied as the working environment and will require enthusiasm, warmth and flexibility. You will work with the Retail Manager and the team to achieve sales targets and help with the day to day retail sales and operations both onsite and online sales. This position is for 6.5 hours on Sunday.

To be successful in this role, you will:

  • Be friendly and personable
  • Be confident working with a team
  • A positive attitude and desire for everything that goes into intensifying Auckland War Memorial Museum’s reputation for excellence
  • A problem solver with a continuous improvement approach to their job and high attention to detail
  • Exceptional communication skills and the ability to work in a way consistent with values and building a cohesive and productive team
  • Computer Literacy and the ability to further knowledge in these areas
  • A passion for New Zealand arts, crafts, culture and history
  • Energetic with a desire to work in a fast-paced and lively organisation

Closing Date: 31st January 2018
To apply for this job, please apply online or go to our job site http://careers.aucklandmuseum.com and enter the job code 11992.
You must be eligible to work in NZ to apply for this position.
This is a great opportunity for someone looking to be part of a fabulous New Zealand organisation committed to telling our national and Auckland stories and reflecting our unique place in the South Pacific.

 

Auckland War Memorial Museum