Museum Shops Association of Australia & New Zealand

The only professional organisation dedicated to cultural retail management in Australasia


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Situations Vacant: Sydney, Australia

The Art Gallery of New South Wales  is currently seeking an experienced Inventory Officer for the efficient logistical management of shop merchandise, consumables, fittings and publications for the Gallery Shop and Gallery publishing program. The position holder primarily receives incoming stock, ensures its accurate registration onto the shop’s database system (Ebility) and correctly prices, prepares and dispatches outgoing stock.

For more information and to apply, please CLICK HERE

The Role Description can be downloaded through the link below.

Inventory Officer Gallery Shop RD 

 

RMIT students


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2017 Retail Recognition Awards

The MSAANZ 2017 Retail Recognition Awards,  celebrating innovation and creativity in the unique field of cultural retailing were celebrated at an awards dinner in Sydney on the 21st of September.

The judges found that winners included a wide range of museums, galleries and some truly inspired approaches to developing product that supports the arts, and our history.

The MSAANZ Retail Recognition Award Dinner was generously supported by Science & Nature. Managing Director Nigel Kirby congratulated all the finalists and winners for their hard work and creativity.

Best New Bespoke Product or Range (Turnover less than 1M)

Winner: Australian Centre for the Moving Image: ACMI for “RMIT & ACMI Collaboration”

The judges commended the range on the provision of an opportunity for young designers to gain experience in a commercial venture, the constant use of the “Moving Image” theme throughout the range, and the excellent follow up promotion via Creative Victoria, Fashion Victoria, RMIT & ACMI social Media.

Highly Commended: Museums Wellington – Te Waka Huia o Nga Taonga Tuku Iho for  “Wellington Architectural Medley”

The judges commented on the imaginative use of the City of Wellington architectural highlights and history, and an excellent range of products.

Best New Bespoke Product or Range (Turnover greater than 1M)

Winner: Tāmaki Paenga Hira Auckland War Memorial Museum for “Volume: Making Music in Aotearoa”

The Judges commented that the range “presents a wide variety of price points and product types, catering to a broad range of customers. All products were  produced using suppliers local to Auckland where possible, or at the least within New Zealand. Environmental consciousness has been recognised through the use of organic and unbleached fabrics. There is clear & cohesive design with minimalistic black & white style across all products.

Best Pop-up Store or Store Special Event

Winner: Tāmaki Paenga Hira Auckland War Memorial Museum for “Volume: Making Music in Aotearoa”

The Judges commended this pop up store on its retro theming, and collaborative work with Sony & the New Zealand Music Hall of Fame trust. The addition of supporting product to create an immersive experience of a retro record store was outstanding.

The MSAANZ Executive wishes to congratulate all winners and entrants for their hard work, and thanks our Judges Nigel Kirby of Science & Nature, and Larry McInerny, previously of Museums Victoria for their time and expertise.


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Museum Store Sunday

In association with MSA (USA) & the Association for Cultural Enterprise (ACE) in the UK, the MSAANZ is laying claim to Museum Store Sunday (MSS), November 26, 2017 as THE day to shop and support museum stores worldwide.  The goal is to encourage holiday shoppers to visit museum stores and experience the unique offerings of non-profit retailers. For 2017, November 26 is our date for stores at museums and other cultural institutions worldwide to claim for ourselves and put the spotlight on the unique retail experiences and meaningful gift giving provided.

Initiated by the Museum Store Association (MSA) the event has already gone global and MSA’s Advocacy Committee is hard at work in developing a Museum Store Sunday brand identity, and plans for marketing, communications, sponsorships, events, promotions and an event website, www.museumstoresunday.org  that will debut in September.

Museum Store Sunday participation is available to all non-profit retailers, including both MSAANZ members and non-members. MSAANZ members will receive a MSS marketing tool kit, as well as event and publicity assistance, so membership to the MSAANZ is highly recommended to any participant who wants to make the most of this fantastic opportunity.

For additional information, download the Museum Store Sunday Fact Sheet.

Support Museum Store Sunday!

If you’d like to support Museum Store Sunday by becoming a Founding or Charter Sponsor, please complete this form. Founding and Charter Sponsors will be permanently recognized for their contributions to the success of Museum Store Sunday.

If you’re not an MSAANZ member, please contact us  to receive more information on Museum Store Sunday as it becomes available.


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MSAANZ Retail Recognition Awards

This year we are pleased to announce our Inaugural MSAANZ Retail Recognition Awards to coincide with our annual conference in Sydney later this year.

These awards will celebrate the best of cultural commerce throughout Australia & New Zealand, with categories ranging from Best New Bespoke Product or Range, through to Best Online Presence, and a Peoples Choice Award.

Award winners will be announced during the #MSAANZ17 Conference Dinner on the evening of the 21st of September 2017, with entries open to both Member & Non-Member Cultural Institutions. Judging of the awards will involve a banded system of entry – separating venues turning over less than one million dollars per year and those over one million dollars.

For more information on these awards, and to download an entry form, please go to https://msaanz.org/wp-content/uploads/2017/07/MSAANZ-Awards-Entry-Form-2017.pdf 

 


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Announcing the MSAANZ17 Conference Programme

The MSAANZ Executive are excited to share the final programme for the MSAANZ17 Conference, to be held in Sydney in September 2017.

It is shaping up to be another great year, with a team of both local and International speakers, including our Key Note speaker Stuart Hata, A veteran museum store retailer for over 28 years, Stuart Hata has been Director of Retail Operations for the Fine Arts Museums of San Francisco since 2003. In this capacity, Stuart is responsible for a multi-million dollar business at
the de Young and Legion of Honor Museum Stores, leading a staff of 40 plus team members.

We are also excited to have Andrew Andoniadis of Andoniadis Retail Services, Oregon USA join our speaker line up. Since 1992, Andrew Andoniadis has specialized in increasing the profits of museum stores and enhancing the visitor experience. He has been a featured seminar presenter at museum conferences throughout the United States, Canada, Australia and Europe.

This year we are also pleased to announce our Inaugural Retail Recognition Awards.  Award winners will be announced during the MSAANZ17 Conference Dinner on the evening of the 21st of September 2017, with entries open to both Member & Non-Member Cultural Institutions. Judging of the awards will involve a banded system of entry – separating venues turning over less than one million dollars  per year and those over one million dollars. For more information on these awards, please see https://msaanz.org/conferences-events/msaanz-best-product-awards/ 

We hope you can join us at the Australian National Maritime Museum, on September 20th to share in this great learning experience and join in the fun.

To download the MSAANZ17 Programme and Register, please go to  https://msaanz.org/2017-conference/ 


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MSAANZ17 Scholarship Award Winner

On Behalf of the MSAANZ Scholarship Committee, we are pleased to announce the winner of the 2017 Scholarship to attend the MSAANZ17 Conference this September in Sydney.
Congratulation to Erika McClintock, Visitor & Commercial Services Manager, City Gallery Wellington, a part of Experience Wellington. Erika worked in the cultural retail sector for many years as a student in the United States, and joined the team at  City Gallery Wellington in 2013. She has contributed to significant growth in the Gallery’s retail operation to date and is looking forward to attending her first MSAANZ conference.
We also want to thank the members of the Scholarship Award Committee  for all their hard work in evaluating the submissions. It is a lot of hard work with a very difficult choice making a decision from all the worthy applicants.
Thank you to Larry McInerney of Museums Victoria  & Angela Doake of Zoos Victoria.


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Andrew Andoniadis – MSAANZ17 Guest Speaker

#MSAANZ17

The MSAANZ is proud to announce that Andrew Andoniadis, of Andoniadis Retail Services Oregon , is one of 2 international guest speakers at this years MSAANZ conference, being held in in Sydney in September 2017.

Since 1992, Andrew  has specialized in increasing the profits of museum shops and enhancing the visitor experience.  He has been a featured seminar presenter at museum conferences throughout the United States, Canada, and Europe,  and joins our key note speaker Stuart Hata of the Fine Arts Museums of San Francisco on our programme.

His popular, up-beat, nuts n’ bolts, profit boosting seminars and workshops, including the all-day How To Make Your Museum Shop More Profitable seminar, have been attended by hundreds of managers, buyers and salespeople from a wide range of museum shops.  Andrew blends extensive, hands-on retailing experience with practicality, humor and a clear understanding of the goals and challenges of museum shop management.  His seminars reflect his passion for retailing and for your museum’s success.

Stay tuned for the full conference programme being released in the next few days!

#MSAANZ17


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Situations Vacant: Wellington, New Zealand

Visitor and Retail Services Host
Permanent Full-Time
Space Place and Cable Car Museum

Museums Wellington are looking for a highly motivated and energetic person to assist with retail sales and administration, front of house duties, tours, birthday party hosting and other daily operations. We have one role available based at The Cable Car Museum and Space Place.
Reporting to the Visitor & Retail Services Coordinator, you will be responsible for achievement of retail targets and other commercial revenues, the admissions and tour process, point of sales operations, and ensuring that excellent customer service is delivered both prior to the visit and while at our Museums.

Our ideal candidate will have:
A proven retail sales record, within a target driven sales environment, and experience in retail administration & MS Office.
Excellent relationship management and communication skills, & leadership skills
Experience in the delivery of tours and working with children.
Strong time management skills & the ability to adapt to change in a unique work environment.
The ability to work late nights, weekends and public holidays.
Knowledge of astronomy, telescopes and the night sky are valuable but not essential. A current Duty Managers certificate and full New Zealand Drivers Licence will be advantageous.
Museums Wellington is a part of Wellington Museums Trust (trading as Experience Wellington), a registered charity established by Wellington City Council as a Council Controlled Organisation (CCO) to manage and develop its culture and arts visitor experiences.
If you thrive on a challenge, can think on your feet and want to join a fantastic team working within some of Wellington’s leading tourist attractions, this is the role for you.
To apply for this role and to view a full position description, please visit our website

If you have any questions please email tracys@experiencewellington.org.nz
Applications close 5.00 pm on Thursday, 13 July 2017.

All applicants must have the legal right to work in New Zealand


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Inaugural Best New Retail Range Winner Announced

The Museum Shops Association of Australia & New Zealand are proud to announce Tāmaki Paenga Hira Auckland War Memorial Museum as the inaugural winner of the Best New Retail range award in the 2017 ServiceIQ New Zealand Museum Awards, celebrated at a gala event in Palmerston North, New Zealand  last night.

Guest MC – and self-confessed museum enthusiast – Te Radar hosted the proceedings as part of the MA17 Museums Aotearoa conference, He Waka Eke Noa – Museums Of Inclusion. The judges found that winners included a wide range of museums, galleries and some truly inspired approaches to engaging our communities in art, science, history and culture.

The Judges commented that the Volume: Making Music in Aotearoa  range “presents a wide variety of price points and product types, catering to a broad range of customers. All products were  produced using suppliers local to Auckland where possible, or at the least within New Zealand. Environmental consciousness has been recognised through the use of organic and unbleached fabrics. There is clear & cohesive design with minimalistic black & white style across all products. The work of producing a CD specific to the exhibition is a great innovation in the industry and the clear process to establish credits to the musicians is commended. The relevance of the exhibition merchandise to the museum and the exhibition is clear, and the many artists and musicians donating fees back to the museum shows community support for the initiative.”

Congratulations to Lisa Varga & the team from the Auckland War Memorial Museum Store.

Volume: best New Range Award     Best New Retail Range


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Museum Store Sunday

Last month at the annual MSA (USA) conference in Pittsburgh, the Museum Store Association announced that it is developing a holiday shopping campaign, sandwiched in the middle of the Thanksgiving holiday weekend  – called Museum Store Sunday on November 26, 2017!

Every year in the States and around the world, consumers  are encouraged to participate in shopping campaigns for Black Friday (11/24/17), Shop Small Saturday (11/25/17), Cyber Monday (11/27/17) and Giving Tuesday (11/28/17) and now The MSA is claiming Museum Store Sunday as THE day to shop and support museum stores and their institutions worldwide.  Museum Store Sunday will focus much-needed attention on the unique retail experience provided by museum stores.

This initiative has now picked been up by the Association for Cultural Enterprise in the UK, and the Museum Shops Association of Australia & New Zealand with the intention of helping to make this a global annual event.

Museum Store Sunday participation is available to all non-profit retailers, both members and non-members.  MSAANZ members will receive special marketing information, event, and publicity assistance. If you’re not a member, join today to take advantage of these members-only opportunities.

Additional information about this exciting new initiative will be shared as it becomes available – please contact us if you’d like to join our mailing list to receive more information about this special event.