Museum Shops Association of Australia & New Zealand

The 2021 MSAANZ Virtual Forum will be held online via Zoom on Wednesday the 22nd of September, starting at 11am AEST, and we’re pleased to announce Julie Steiner, Senior Director of Admissions & Retail Operations at The Barnes Foundation in Philadelphia, as our keynote speaker.

Julie’s work focuses on how museum operations can make art accessible to wider audiences, support the educational missions of museums, and to create meaningful personal connections to fine art and history. Julie was the 2017-18 President of the Museum Store Association, and the recipient of the 2019 “M Award for Excellence” from the Museum Store Association. She is the author of “A Short Biography of Paul Cezanne” and “Birds in the Barnes Foundation.”

Download the #MSAANZ21 forum programme here.

 To register, please click here and complete the online form.

One week to go for Museum Store Sunday.

Property Lead Thames School of Mines

Full Time

Thames School of Mines is part of a portfolio of historic properties managed by Heritage New Zealand Pouhere Taonga and is one of Coromandel’s high profile visitor sites.

Thames School of Mines tells early New Zealand history, starting with the chief Te Apurangi whose descendants lie in the sacred urupā. The original education buildings look (and smell!) much the same as they did in the past, and feature authentic period equipment and laboratories. The Mineralogical Museum holds one of the best collections in the Southern Hemisphere, with more than 3000 specimens which include fossils from both New Zealand and abroad. Gold mining made this part of the Coromandel into a boom town and Thames School of Mines reflects the history and science of gold mining in the Hauraki Gold Fields.

This is an opportunity to be part of a small team to move this exciting property forward and realise its full potential as a leading heritage attraction.

The Property Lead role includes site and staff management and administration tasks required to conserve and promote this property. Leading a small team, the daily operations involve welcoming visitors, overseeing retail operations and events, liaising with partners and stakeholders including schools, and also some tour guiding.

Our ideal candidate is organised and energetic who is a good communicator and are enthusiastic about telling the fascinating stories of our history. You will have outstanding customer service skills, a friendly disposition and preferably experience in a relevant field, such as tourism, heritage property or event management. The role is ‘hands on’ and include weekend work on a regular basis.

If you are looking for an opportunity to engage New Zealanders with their heritage, conserve an important heritage site and lead or be part of an effective team while being enthusiastic about working in a visitor-focused environment, apply now!

Applications close at 5pm on Wednesday 15 November 2020.

The salary range for this position is $60,000 – $70,000. Read the job description.

Please send your cover letter, CV and the application form to recruit@heritage.org.nz. Please clearly state which role you are applying for.

Visitor Services Co-ordinator Thames School of Mines

Full Time

Thames School of Mines is part of a portfolio of historic properties managed by Heritage New Zealand Pouhere Taonga and is one of Coromandel’s high profile visitor sites.

Thames School of Mines tells early New Zealand history, starting with the chief Te Apurangi whose descendants lie in the sacred urupā. The original education buildings look (and smell!) much the same as they did in the past, and feature authentic period equipment and laboratories. The Mineralogical Museum holds one of the best collections in the Southern Hemisphere, with more than 3000 specimens which include fossils from both New Zealand and abroad. Gold mining made this part of the Coromandel into a boom town and Thames School of Mines reflects the history and science of gold mining in the Hauraki Gold Fields.

This is an opportunity to be part of a small team to move this exciting property forward and realise its full potential as a leading heritage attraction.

The Visitor Services Co-ordinator is a customer service superstar and assists the Property Lead in the daily operations of this property. The role is varied and interesting involving welcoming visitors, coordinating retail operations, organising events and assisting with administration and housekeeping.

Our ideal candidate is organised and energetic who is a good communicator and are enthusiastic about telling the fascinating stories of our history. You will have outstanding customer service skills, a friendly disposition and preferably experience in a relevant field, such as tourism, heritage property or event management. The role is ‘hands on’ and include weekend work on a regular basis.

If you are looking for an opportunity to engage New Zealanders with their heritage, conserve an important heritage site and lead or be part of an effective team while being enthusiastic about working in a visitor-focused environment, apply now!

Applications close at 5pm on Wednesday 15 November 2020.

The salary range for this position is $50,000 – $55,000. Read the job description.

Please send your cover letter, CV and the application form to recruit@heritage.org.nz.  Please clearly state which role you are applying for.

Visitor Host Thames School of Mines

Permanent Part time – 25 hours per week

Thames School of Mines is part of a portfolio of historic properties managed by Heritage New Zealand Pouhere Taonga and is one of Coromandel’s high profile visitor sites. Thames School of Mines tells early New Zealand history, starting with the chief Te Apurangi whose descendants lie in the sacred urupā. The original education buildings look (and smell!) much the same as they did in the past, and feature authentic period equipment and laboratories. The Mineralogical Museum holds one of the best collections in the Southern Hemisphere, with more than 3000 specimens which include fossils from both New Zealand and abroad. Gold mining made this part of the Coromandel into a boom town and Thames School of Mines reflects the history and science of gold mining in the Hauraki Gold Fields.

This is an opportunity to be part of a small team to move this exciting property forward and realise its full potential as a leading heritage attraction.

The role of Visitor Host is also customer focused and includes tasks such as interacting with visitors, tour guiding, retailing, assisting with events and administration.

Our ideal candidate is organised and energetic who is a good communicator and are enthusiastic about telling the fascinating stories of our history. You will have outstanding customer service skills, a friendly disposition and preferably experience in a relevant field, such as tourism, heritage property or event management. The role is ‘hands on’ and include weekend work on a regular basis.

If you are looking for an opportunity to engage New Zealanders with their heritage, conserve an important heritage site and lead or be part of an effective team while being enthusiastic about working in a visitor-focused environment, apply now!

Applications close at 5pm on Wednesday 15 November 2020.

The salary range for this position is $46,000 – $48,000. Read the job description.

Please send your cover letter, CV and the application form to recruit@heritage.org.nz. Please state clearly which role you are applying for.

Visitor Host Thames School of Mines

Fixed Term Part Time – 16 hours per week (summer only)

Thames School of Mines is part of a portfolio of historic properties managed by Heritage New Zealand Pouhere Taonga and is one of Coromandel’s high profile visitor sites. Thames School of Mines tells early New Zealand history, starting with the chief Te Apurangi whose descendants lie in the sacred urupā. The original education buildings look (and smell!) much the same as they did in the past, and feature authentic period equipment and laboratories. The Mineralogical Museum holds one of the best collections in the Southern Hemisphere, with more than 3000 specimens which include fossils from both New Zealand and abroad. Gold mining made this part of the Coromandel into a boom town and Thames School of Mines reflects the history and science of gold mining in the Hauraki Gold Fields.

This is an opportunity to be part of a small team to move this exciting property forward and realise its full potential as a leading heritage attraction.

The role of Visitor Host is also customer focused and includes tasks such as interacting with visitors, tour guiding, retailing, assisting with events and administration.

Our ideal candidate is organised and energetic who is a good communicator and are enthusiastic about telling the fascinating stories of our history. You will have outstanding customer service skills, a friendly disposition and preferably experience in a relevant field, such as tourism, heritage property or event management. The role is ‘hands on’ and include weekend work on a regular basis.

If you are looking for an opportunity to engage New Zealanders with their heritage, conserve an important heritage site and lead or be part of an effective team while being enthusiastic about working in a visitor-focused environment, apply now!

Applications close at 5pm on Wednesday 15 November 2020.

The salary range for this position is $20.00 per hour. Read the job description.

The Museum Shops Association of Australia & New Zealand have regretfully made the decision today to postpone the upcoming MSAANZ NZ Cultural Retail Forum scheduled for May 2020, and our Regional Outreach forum scheduled for Brisbane 2020 until further notice.

At present government recommendations are changing almost daily, and as such we have yet to make a decision on the timing of MSAANZ20 conference scheduled for Melbourne in July. We will update all member, delegates and suppliers of any developments as soon as practical.

Our annual MSAANZ Retail Recognition awards will still take place, and details of these will be circulated shortly, with an alternate recognition system implemented should the conference and awards dinner not be able to go ahead.

The MSAANZ Executive are following all official advice and preventive measures, and are continuing to meet via the virtual meeting software ZOOM that we invested in last financial year. We are also looking at the possibilities of additional regional sessions in lieu of our conference should this not be able to proceed this year.

We encourage our members to take all sensible precautions and measures to protect yourselves, visitors, and vulnerable whanau from COVID-19. Many museums and zoos have escalated cleaning and sanitising regimes, and put up new notices about hand washing, sneezing/coughing into  a tissue or your elbow, and staying/going home if feeling at all unwell. Social distancing is now accepted as good practice – it is not rude to avoid shaking hands, hongi and hugs.

If you have symptoms of the Coronovirus, call

New Zealand – Covid-19 Healthline on 0800 358 5453 (+64 9 358 5453 for international SIMs) or

Australian – Coronovirus Health Information line 1800 020 080

Kotahitanga, the Maori value of togetherness is an important value in these challenging times. As cultural retail professionals we need to support each other and keep our nations working. If you need support or advice on how to navigate retail difficulties through these times then please do reach out to colleagues via the members directories, by emailing us at mail@msaanz.org or by contacting your closest Executive member .

Nga mihi nui kia koe

The MSAANZ Executive