Museum Shops Association of Australia & New Zealand

The only professional organisation dedicated to cultural retail management in Australasia

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Situations Vacants: Sydney, Australia


Full-Time, Permanent

The MCA currently has an opportunity for an Assistant Store Manager to join the team at their very busy retail store.

With a continued focus on customer service, and profit maximisation, the Assistant Store Manager is responsible for supporting the MCA Store Manager in the day-to-day operations of the retail store. In addition, the Assistant Store Manager will also support the Store Manager with administration duties, ensuring the smooth running of the store in their absence.

The ideal candidate has exemplary customer service skills attained in a retail environment. The position will enable the successful applicant to further develop their experience of inventory management, supplier relationship management, and the general skills required to become a successful retailer. The role will be split between shop floor and back office duties, with an expectation that the successful candidate will take ownership and responsibility for their work.

This is more than a shop assistant’s role and the successful candidate must demonstrate a genuine commitment to a long-term career in retail. While an interest in contemporary art, fashion and design is a prerequisite, it will be your retail experience and willingness to take responsibility for your duties that will determine your success in this role. The position suits a current assistant manager looking for a more challenging role, or an aspiring assistant manager looking to take on more responsibility.

Short listing for interviews will be based on applicants meeting the essential criteria listed in the position description. To apply please send your resume and cover letter addressing selection criteria listed in the position description to

Applications close at 9am on 12 January 2018.

The MCA is committed to equal opportunity and diversity. The MCA promotes a work environment that is free from discrimination and harassment, and where individuals are treated with fairness, equality and dignity.

to view the Position Description for this role please CLICK HERE


Melbourne Zoo

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Situations Vacant: Melbourne, Australia

Retail Coordinator, Melbourne Zoo

  • 12 months Fixed Term position
  •  Melbourne Zoo
  •  Full time Monday – Friday with occasional weekend/public holiday

Zoos Victoria operates three landmark zoos, Healesville Sanctuary, Melbourne Zoo and Werribee Open Range Zoo. Our zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.

Overseeing the retail operations at Melbourne Zoo, this is a great opportunity for a strong retail manager who specialises in managing people to join a busy Visitor Services team.

To be successful in this role, you will need extensive experience in all aspects of retail operations including point of sale systems, inventory and people management and exceptional communication skills with a natural ability to problem solve.   Demonstrated experience in managing a multi-site retail operation will also be an advantage.

Please submit a cover letter and resume (maximum 2 pages) by clicking on the ‘Apply’ link below.

If you have any questions about this role, please contact via email only Tori Stewart or Jen Johnson

Applications close Tuesday 19th December 2017 @ 5pm

Zoological Parks and Gardens Board
Human Resources Department
PO Box 74
Parkville VIC 3052
Ph: 03 9285 9300 • Fax: 03 9285 9375


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Situations Vacant: Wellington, New Zealand

Visitor and Retail Services Host
Permanent Full-Time
Space Place and Cable Car Museum

Museums Wellington are looking for a highly motivated and energetic person to assist with retail sales and administration, front of house duties, tours, birthday party hosting and other daily operations. We have one role available based at The Cable Car Museum and Space Place.
Reporting to the Visitor & Retail Services Coordinator, you will be responsible for achievement of retail targets and other commercial revenues, the admissions and tour process, point of sales operations, and ensuring that excellent customer service is delivered both prior to the visit and while at our Museums.

Our ideal candidate will have:
A proven retail sales record, within a target driven sales environment, and experience in retail administration & MS Office.
Excellent relationship management and communication skills, & leadership skills
Experience in the delivery of tours and working with children.
Strong time management skills & the ability to adapt to change in a unique work environment.
The ability to work late nights, weekends and public holidays.
Knowledge of astronomy, telescopes and the night sky are valuable but not essential. A current Duty Managers certificate and full New Zealand Drivers Licence will be advantageous.
Museums Wellington is a part of Wellington Museums Trust (trading as Experience Wellington), a registered charity established by Wellington City Council as a Council Controlled Organisation (CCO) to manage and develop its culture and arts visitor experiences.
If you thrive on a challenge, can think on your feet and want to join a fantastic team working within some of Wellington’s leading tourist attractions, this is the role for you.
To apply for this role and to view a full position description, please visit our website

If you have any questions please email
Applications close 5.00 pm on Thursday, 13 July 2017.

All applicants must have the legal right to work in New Zealand