Museum Shops Association of Australia & New Zealand

The only professional organisation dedicated to cultural retail management in Australasia

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Situations Vacant: Hobart, Australia

Retail Assistant, TMAG


Closing date: January 29, 2018
Institution: Tasmanian Museum and Art Gallery
Salary: $42,822.00 to $52,820.00 pro rata, per annum
Employment status: Permanent, part-time, 0.5 FTE (weekend shifts required)
Location : Hobart, Tasmania
Contact name: Matthew Spencer, Manager Retail, 03 61657070
Contact email:



  • Prepare the shop for daily opening and closing in an efficient manner including the labelling and replenishing of stock on the shop floor.
  • Respond to visitors and customers in a courteous and attentive manner.  Provide consistently high quality customer service (in-store, on the phone and online).
  • Assist customers with purchase selection.  Respond to enquiries and follow-up on orders in a professional and friendly manner.
  • Accurately operate the POS system, perform cash reconciliations and ensure that takings are secure at all times.
  • Perform daily tasks to assist in the administration and maintenance of the retail operations, including processing and dispatch of orders; shop and storage stacking and cleaning; ordering and processing of shop merchandise and online store maintenance.
  • Participate in the conduct of regular stock takes to ensure inventory records are complete and accurate.
  • Participate in stock display arrangements, promotional events and shop sales.  Assist in identifying potential stock which may be discounted and/or put on sale.
  • Remain knowledgeable about shop sales goals and actively participate in achieving those targets.
  • Perform any other assigned duties at the classification level that are within the employee’s competence and training as directed by the line manager

For more information or to apply visit: JobsTas


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Situations Vacants: Sydney, Australia


Full-Time, Permanent

The MCA currently has an opportunity for an Assistant Store Manager to join the team at their very busy retail store.

With a continued focus on customer service, and profit maximisation, the Assistant Store Manager is responsible for supporting the MCA Store Manager in the day-to-day operations of the retail store. In addition, the Assistant Store Manager will also support the Store Manager with administration duties, ensuring the smooth running of the store in their absence.

The ideal candidate has exemplary customer service skills attained in a retail environment. The position will enable the successful applicant to further develop their experience of inventory management, supplier relationship management, and the general skills required to become a successful retailer. The role will be split between shop floor and back office duties, with an expectation that the successful candidate will take ownership and responsibility for their work.

This is more than a shop assistant’s role and the successful candidate must demonstrate a genuine commitment to a long-term career in retail. While an interest in contemporary art, fashion and design is a prerequisite, it will be your retail experience and willingness to take responsibility for your duties that will determine your success in this role. The position suits a current assistant manager looking for a more challenging role, or an aspiring assistant manager looking to take on more responsibility.

Short listing for interviews will be based on applicants meeting the essential criteria listed in the position description. To apply please send your resume and cover letter addressing selection criteria listed in the position description to

Applications close at 9am on 12 January 2018.

The MCA is committed to equal opportunity and diversity. The MCA promotes a work environment that is free from discrimination and harassment, and where individuals are treated with fairness, equality and dignity.

to view the Position Description for this role please CLICK HERE


Melbourne Zoo

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Situations Vacant: Melbourne, Australia

Retail Coordinator, Melbourne Zoo

  • 12 months Fixed Term position
  •  Melbourne Zoo
  •  Full time Monday – Friday with occasional weekend/public holiday

Zoos Victoria operates three landmark zoos, Healesville Sanctuary, Melbourne Zoo and Werribee Open Range Zoo. Our zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.

Overseeing the retail operations at Melbourne Zoo, this is a great opportunity for a strong retail manager who specialises in managing people to join a busy Visitor Services team.

To be successful in this role, you will need extensive experience in all aspects of retail operations including point of sale systems, inventory and people management and exceptional communication skills with a natural ability to problem solve.   Demonstrated experience in managing a multi-site retail operation will also be an advantage.

Please submit a cover letter and resume (maximum 2 pages) by clicking on the ‘Apply’ link below.

If you have any questions about this role, please contact via email only Tori Stewart or Jen Johnson

Applications close Tuesday 19th December 2017 @ 5pm

Zoological Parks and Gardens Board
Human Resources Department
PO Box 74
Parkville VIC 3052
Ph: 03 9285 9300 • Fax: 03 9285 9375