Museum Shops Association of Australia & New Zealand

The only professional organisation dedicated to cultural retail management in Australasia

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2020 MSAANZ Conference Cancellation

It is with regret that the Museum Shops Association of Australia & New Zealand Executive Board  have made the decision to cancel the upcoming MSAANZ 2020 conference and accompanying Supplier Showcase scheduled in Melbourne for  late July, due to the ongoing COVID-19 Pandemic and restrictions on gatherings and international travel.

While this conference was the signature event in our annual calendar for over 20 years, the MSAANZ Executive is actively exploring new ways we can provide the key themes that were being developed for the conference in an online capacity, and will be looking at replacing the event with a larger number of regional activities once it becomes feasible for us to do so.

We are still continually striving to provide valuable opportunities for our members to connect, learn, and do business throughout this time, and will still be celebrating our annual Retail Recognition Awards in a digital capacity, with more details on these coming late next week.

If you have any questions or requests, please do contact us at 

We continue to encourage our members to take all sensible precautions and measures to protect yourselves, visitors, and vulnerable whanau from COVID-19.

Many museums and zoos have escalated cleaning and sanitising regimes, and put up new notices about hand washing, sneezing/coughing into  a tissue or your elbow, and staying/going home if feeling at all unwell. Social distancing is now accepted as good practice – it is not rude to avoid shaking hands, hongi and hugs.

If you have symptoms of the Coronovirus, call
·         New Zealand Covid-19 Healthline on 0800 358 5453 (+64 9 358 5453 for international SIMs) or
·         Australian Coronovirus Health Information line 1800 020 080

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Its not too late! Register for MSAANZ18 Now!

It’s Not Too Late: Register for the MSAANZ18 Annual Conference now!

The 2018 Annual Conference will take place on the 1st – 3rd of August, at Melbourne Zoo, Melbourne, Australia, and features a broad range of international and local experts including our keynote speaker Peter van Mullem from the Van Gogh Museum in Amsterdam.

To download the conference programme, and to register CLICK HERE

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MSAANZ18 Keynote Speaker Announced

The Museum Shops Association of Australia & New Zealand are  proud to announce Peter van Mullem from the Van Gogh Museum as this year’s Keynote Speaker at our annual conference to be held in Melbourne, alongside a line up of both local and international industry specialists.

Peter is the Manager Ecommerce for Van Gogh Enterprises (VGME) who are the museum’s commercial subsidiary, and is a member of the senior management team. Prior to his role at the Van Gogh Museum, Peter managed eCommerce activities in several sectors (e.g. fashion, personal healthcare) where he developed his passion for improving the visitor experience with focus on improved results.

Further programme details will be released shortly, for more information and to register  please click here.


Cultural Retail Forum at Space Place


2018 New Zealand Cultural Retail Forum

Join us in Wellington for the inaugural MSAANZ Cultural Retail Forum for New Zealand on Thursday the 10th of May, at Space Place at Carter Observatory. This specialist event will bring together retail managers and buyers from across the cultural sector to learn and network, and will provide knowledge on how cultural institutions can run their stores more effectively.

We are proud to announce Stephen Quinn, Retail Operations Manager from the National Museum of Australia as our keynote speaker, alongside a line up of international recognised industry specialists, including Chris Wilkinson from First Retail Group Ltd, and Lisa Varga from the Auckland War Memorial Museum.

Lunch, refreshments and closing drinks will be provided.

To register please click on the link below.